
ITI Trade: Information Communication Technology System Maintenance
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The Information Communication Technology System Maintenance trade is a job-oriented ITI course, ideal for both government and private sector employment. It’s also a powerful pathway for self-employment opportunities. This course has been meticulously designed to fulfill the industrial requirements of both Indian and international industries.
Course Overview:
This trade equips candidates with the skills to provide technical support, maintain computer systems, desktops, networks, and peripherals. Trainees will learn to install, diagnose, repair, maintain, and upgrade hardware, software, and related equipment, ensuring optimal workstation performance and security. The course also includes end-user training and assistance, as well as configuring broadband equipment and assisting IT administrators in managing servers, routers, and network infrastructure.
Scope of Employability:
Upon successful completion, candidates can explore wide-ranging opportunities including: ✅ Self-employment
✅ Contractual employment
✅ Full-time jobs in various industries and organizations
Graduates are well-suited for roles such as:
🔧 ICT Engineer
🔧 ICT Technician
🔧 Computer System Hardware Analyst/Hardware Engineer
🔧 System Analyst
🔧 Data Communication Analyst/Network Administrator
Job Role Summary:
The role involves:
- Maintaining computer hardware and software systems
- Providing technical support to end users
- Diagnosing and resolving hardware/software/networking issues
- Installing and configuring broadband, network equipment, and servers
- Managing access servers, DNS, email, web servers, LDAP, radius, and print servers
- Ensuring network security and optimal IT infrastructure performance
Learning Outcomes:
Safety & Basic Electrical Knowledge:
- Apply safe working practices in IT environments.
- Identify and measure basic electrical components (current, voltage) using multimeters.
- Perform soldering and de-soldering of electronic components.
- Recognize and measure inductors, transformers, and capacitors; calculate resonance.
- Test and use diodes, transistors, and semiconductors in electronic circuits.
- Assemble and test power supply circuits.
Electronic & Digital Systems:
- Construct digital circuits using logic gates and verify truth tables.
- Charge and verify connections of acid batteries.
- Operate CRO (Cathode Ray Oscilloscope) for voltage, frequency, and modulation measurement.
- Work with mechanical, electrical, and electronic accessories in communication systems.
Software & Operating Systems:
- Perform tasks with word processing and spreadsheet software.
- Install and customize Windows and Linux operating systems.
- Maintain system applications and perform system updates.
- Install application software and provide customization support.
Hardware Maintenance & Troubleshooting:
- Assemble, replace, and upgrade desktop and laptop components.
- Replace/install SMPS, display cards, sound cards, and memory devices.
- Troubleshoot printers, scanners, monitors, and UPS systems.
- Service and maintain motherboards and peripheral devices.
Networking & Server Configuration:
- Install and configure modems, add-on cards, cables, and connectors.
- Set up and configure networking systems using hubs, switches, routers, and access points.
- Share resources and manage internet connections in a LAN/WAN environment.
- Implement network security protocols to prevent cyber-attacks.
- Install and configure Windows Server and Linux Server.
- Manage DNS, routing, user accounts, and network infrastructure.
- Configure server security policies and user rights for enhanced security.
Advanced ICT & Cloud Skills:
- Browse the Internet securely and use cloud computing applications.
- Assemble, replace, and troubleshoot smart devices and tablet components.
- Implement data communication networks and ensure efficient data flow.
Career Opportunities:
Graduates can be employed in the following sectors:
- IT Hardware & Networking Companies
- Telecommunication Companies
- Corporate IT Departments
- BPO/KPO/ITES
- Government IT Departments
- Educational Institutes and E-learning Platforms
- Self-Employed as IT Support Specialist/Network Technician
Potential Job Roles Include:
✅ ICT Engineer
✅ Network Administrator
✅ System Analyst
✅ Hardware & Networking Technician
✅ Server Administrator
✅ Cloud Support Engineer (with additional upskilling)
Why Choose ICT System Maintenance?
✔️ High Demand in Indian and Global Markets
✔️ Government & Private Sector Opportunities
✔️ Entrepreneurial Potential
✔️ Up-to-date Curriculum (Aligned with NCVT standards)
✔️ National Trade Certificate (NTC) - Recognized worldwide