ITI Trade

ITI Trade: Food & Beverages Services Assistant

The ITI Trade Food & Beverages Services Assistant is a job-oriented course powered by NCVT (National Council for Vocational Training). This trade is designed to prepare students for government and private sector opportunities in the hospitality industry, with a strong focus on self-employment as well. The course equips trainees with skills that meet the industrial requirements of Indian as well as international markets.

Whether you aim to work in hotels, restaurants, cruise ships, or start your own food service venture, this program offers practical skills and professional training for a rewarding career.

🍽️ About Food & Beverages Services Assistant Trade

The Food & Beverages Services Assistant course under the Craftsmen Training Scheme (CTS) is one of the popular trades offered by ITIs across the country. This trade focuses on developing professional skills in food service management, guest handling, and dining etiquette.

After successfully completing the course, candidates are awarded the National Trade Certificate (NTC) by NCVT, which is widely recognized in both the domestic and international job markets.

🔑 What You Will Learn

As a Food & Beverages Services Assistant, you will be trained in:

✅ Setting up dining areas with clean linens, cutlery, condiments, and glassware
✅ Taking customer orders accurately and delivering excellent table service
✅ Handling food and beverage service in restaurants, banquet halls, room service, and outdoor catering
✅ Ensuring guest satisfaction by providing prompt and courteous service
✅ Coordinating with the kitchen and pantry staff to fulfill orders efficiently
✅ Maintaining hygiene standards and following safety protocols
✅ Assisting in inventory management, billing, and payment processing

🎯 Career Opportunities

The Food & Beverages Services Assistant trade opens up diverse career paths in the hospitality industry, including:

✔️ Hotels and Resorts
✔️ Restaurants and Cafes
✔️ Institutional Catering (Airlines, Railways, Corporates)
✔️ Cruise Liners and International Hospitality Chains
✔️ Event Catering Services
✔️ Self-Employment / Entrepreneurship - Start your own catering business, food truck, or restaurant

✅ Popular Job Roles Include:

  • Steward / Hotel Steward
  • Waiter (Institutional / Food & Beverage Service Steward)
  • Room Service Attendant
  • Banquet Staff
  • Cafeteria Attendant

📌 Why Choose Food & Beverages Services Assistant Trade?

  • High Demand in hospitality and tourism sectors
  • Opportunities for career growth and global placement
  • Pathway to entrepreneurship in the food service industry
  • Comprehensive hands-on training and industry exposure

Course Duration: 1 Year (2 Semesters)
Eligibility: 10th Pass (varies by institute)
Certification: National Trade Certificate (NTC) by NCVT

👉 Ready to serve success on a platter?

Start your journey in the hospitality industry with the Food & Beverages Services Assistant course today!

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Trade Summary: Food & Beverage Services Assistant

The Food & Beverage Services Assistant course equips trainees with professional skills required in the hospitality and service industry, focusing on practical techniques, customer service, and operational efficiency. Below are the key competencies and skills covered during the training:

🍽️ Food & Beverage Service Skills

  • Handle cutlery, crockery, glassware hygienically; follow essential do’s and don’ts while serving at tables.
  • Proper handling and use of flatware, hollowware, and linen items such as waiter’s cloth, runner, tablecloth, and napkin.
  • Carry and balance equipment, food, and beverages confidently and safely on a tray.
  • Adopt and demonstrate different service techniques and styles, including American, French, English, and Indian services.

🏨 Room Service Operations

  • Perform room service efficiently.
  • Arrange and set up trays for American, English, Continental, and Indian breakfasts.
  • Understand and manage breakfast layouts in coffee shops.

🍴 Table Setup & Menu Planning

  • Arrange and set up covers for à la carte and table d’hôte menus.
  • Plan and organize a five-course menu, setting up tables accordingly.
  • Develop and execute different banquet themes.

👨‍🍳 Guest Service & Order Taking

  • Welcome guests, escort them to tables, serve water, present menus, and take orders.
  • Raise KOT (Kitchen Order Ticket) and BOT (Beverage Order Ticket); ensure timely food pick-up and service.
  • Manage payment collection and practice situation handling skills for varied scenarios.

🍹 Beverage Service & Mixology

  • Serve non-alcoholic beverages like tea and coffee.
  • Serve alcoholic beverages, including:
    • Red Wine, White Wine, Sparkling Wines
    • Beer and other fermented beverages
    • Spirits like Vodka, Rum, Whisky, Brandy, Tequila
  • Prepare and serve a variety of cocktails and mocktails, including:
    • Whisky-based Cocktails
    • Gin-based Cocktails
    • Vodka-based Cocktails
    • Rum-based Cocktails
  • Serve cigars, cigarettes, change ashtrays, and provide cheese platters, salads, ice creams, and soups.

🪑 Restaurant Layout & Design

  • Design and demonstrate restaurant layouts suited for different service types.

🔧 Operational & Emergency Skills

  • Demonstrate situation handling for:
    • Blind guests
    • Invalid guests
    • Drunk guests
    • Guests without money
    • Spillage situations
  • Maintain log books, records, and proformas for smooth operations.
  • Apply safe working practices and comply with environmental regulations and housekeeping standards.
  • Provide elementary first aid in case of emergencies.

👫 Soft Skills & Teamwork

  • Work efficiently in a team environment.
  • Practice soft skills and technical English for effective communication.
  • Demonstrate group activities and teamwork exercises.

🌍 Awareness & Life Skills

  • Explain energy conservation, global warming, pollution control, and promote sustainable practices.
  • Understand personal finance, entrepreneurship, and manage tasks that contribute to personal and societal growth.

📚 Revision, Projects, and Examination

  • Undertake project work, revisions, and appear for final examinations to complete the training successfully.

Duration: 1 Year (2 Semesters)
Certification: National Trade Certificate (NTC) by NCVT

This comprehensive training ensures that candidates are industry-ready, capable of handling real-world hospitality operations with professionalism and confidence.

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